1. Introduction

1.1. Purpose of This Privacy Policy

Welcome to CasinoGames.Casa (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.casinogames.casa (the “Site”). We are committed to safeguarding your privacy and ensuring your data is handled responsibly. By using our Site, you agree to the practices described in this Privacy Policy.

1.2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

1.3. Definitions

  • “Personal Information”: Information that identifies or can be used to identify an individual, such as name, email address, and phone number.
  • “Non-Personal Information”: Data that does not directly identify an individual, such as browser type, IP address, and usage patterns.
  • “Service Providers”: Third-party companies that perform services on our behalf, such as payment processors, analytics providers, and marketing agencies.
  • “Affiliates”: Entities that are related to us through common ownership or control.

2. Information We Collect

2.1. Personal Information

We collect Personal Information that you voluntarily provide to us when you use our Site. This may include:

  • Registration Information: When you create an account or sign up for a newsletter, we may collect your name, email address, and contact details.
  • Transaction Information: If you participate in any transactions, such as purchasing casino games or services, we may collect payment details, billing information, and transaction history.
  • Communication Information: When you contact us for support or inquiries, we may collect your correspondence and contact information.

2.2. Non-Personal Information

We also collect Non-Personal Information about your interactions with our Site. This may include:

  • Usage Data: Information about how you use our Site, including pages visited, links clicked, and time spent on each page.
  • Device Information: Details about the device you use to access our Site, such as device type, operating system, and browser version.
  • Log Data: Automatically collected data such as IP address, browser type, and access times.

2.3. Information from Third Parties

We may receive information about you from third parties, including:

  • Social Media: If you connect with us through social media platforms, we may receive information from those platforms based on your privacy settings.
  • Advertising Networks: We may receive data from advertising partners to help us understand how our marketing efforts are performing.

3. How We Use Your Information

3.1. To Provide and Improve Our Services

We use your information to deliver and enhance the services and features offered on our Site. This includes processing transactions, managing your account, and improving the overall user experience.

3.2. To Communicate with You

We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our services. You can opt out of receiving marketing communications at any time by following the instructions provided in the communication.

3.3. To Personalize Your Experience

We use your information to customize your experience on our Site, including showing relevant content and recommendations based on your preferences and activity.

3.4. For Legal and Regulatory Compliance

We may use your information to comply with legal obligations, resolve disputes, enforce agreements, and protect the rights and safety of our users and others.

4. Sharing of Your Information

4.1. With Service Providers

We may share your information with Service Providers who assist us in operating our Site, processing transactions, and performing other functions. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2. With Affiliates

We may share your information with our Affiliates for purposes consistent with this Privacy Policy. Affiliates include entities under common control or ownership with us.

4.3. Legal Requirements and Protection

We may disclose your information to comply with legal obligations, respond to legal processes, enforce our terms and conditions, or protect the rights, property, and safety of our users and others.

5. Security of Your Information

5.1. Data Security Measures

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

5.2. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we will securely dispose of your information.

5.3. Data Breach Notification

In the event of a data breach that affects your Personal Information, we will notify you as required by applicable laws. We will also take steps to mitigate the impact and prevent future breaches.

6. Your Rights and Choices

6.1. Access and Correction

You have the right to access and review your Personal Information held by us. If you believe any information is inaccurate or incomplete, you can request corrections or updates.

6.2. Data Portability

Where applicable, you have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format.

6.3. Deletion of Your Information

You may request the deletion of your Personal Information under certain circumstances. Please note that we may need to retain some information for legal or operational reasons.

6.4. Opt-Out Options

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us directly.

7. Cookies and Tracking Technologies

7.1. What Are Cookies?

Cookies are small data files that are placed on your device when you visit our Site. They help us remember your preferences and improve your experience.

7.2. How We Use Cookies

We use cookies to:

  • Enhance site functionality and user experience.
  • Analyze site usage and performance.
  • Provide targeted advertising and track marketing effectiveness.

7.3. Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

9. Children’s Privacy

9.1. Age Restrictions

Our Site is not intended for individuals under the age of 18. We do not knowingly collect or solicit Personal Information from children under 18. If we become aware of any such information, we will take steps to delete it.

9.2. Parental Consent

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us so that we can take appropriate action.

10. Contact Us

10.1. How to Reach Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CasinoGames.Casa
Email: admin@casinogames.casa

10.2. Complaints and Inquiries

If you have any complaints or inquiries about our handling of your Personal Information, please contact us. We will investigate and respond to your concerns in a timely manner.

11. Governing Law

11.1. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Great Britain. Any disputes arising under this Privacy Policy shall be resolved in the courts of Great Britain.

11.2. Dispute Resolution

Any disputes or claims related to this Privacy Policy shall be resolved through negotiation and mediation. If these methods fail, the dispute may be resolved through binding arbitration in accordance with the rules of the Arbitration and Mediation Act.

This Privacy Policy is effective as of 2024-09-05. Thank you for trusting CasinoGames. Casa with your information. We are committed to protecting your privacy and ensuring your experience with us is secure and enjoyable.